The CoronaVirus has meant we all had to endure some form of isolation but I’m heartened to see so many people taking up new hobbies: gardening, yoga & baking, not to mention local family walks and cycles. When we come out of this no doubt we’ll all see the world with fresh eyes and hopefully take more care of our planet and of others.
The pandemic has caused massive delays to our supply chain due to the factories being closed for 2 months. When they did re-open, it was with fewer staff as many were still in quarantine. We have been pushing the factories as much as possible and investigated using different components (tires, handlebars etc), but in the end the goodwill we’ve generated with the factories meant it was better to stick to our normal parts.
- Deliveries to the USA, Hong Kong, Australia, Singapore and France are currently suspended due to CoronaVirus restrictions as noted here. See section What international destinations are An Post dispatching mail to?
- A shipment containing Pink, Red, Green and Blue bikes is coming in August, these colours are available for pre-order.
- Brushed bikes will be arriving in a following shipment in October and can be pre-ordered on our shop.
If you pre-order a bike we’ll be sure to keep you updated on progress and you can change or cancel at any time.
The last few months has tested people and businesses alike but there is light at the end of the tunnel and hopefully things will get up and running soon.
Wishing you and family all the best,
Founder – LittleBig bikes
I’m in the USA, can you deliver?
Our delivery partners cannot currently ship to the USA due to Covid 19 restrictions but we are monitoring this closely. If you order an item that cannot be sent yet, we will keep it on hand in our warehouse and dispatch it to you as soon as USA shipping resumes.
Is it faster if I order a different colour?
The red, blue, green and pink bikes are all arriving in the same shipment so it won’t make any difference which colour you choose.
What about the Brushed Edition bikes?
The Brushed Edition bikes won’t be coming in this coming shipment. When we ordered before Christmas we had plenty of these in stock so didn’t order more, but then the delays from Covid 19 meant we ran out of these too and it was too late to amend our order. The Brushed Bikes are now arriving in October and can be pre-ordered.
Do you have any discount codes?
We don’t have any discount codes right now but if you Refer A Friend you both save €15.
What company do you use for deliveries?
Once your order is dispatched you will receive a confirmation email from us with an AnPost tracking code. AnPost is the Irish national postal service who normally work with the national post service in the destination country. For example in the UK the bikes are delivered by ParcelForce, USA with USPS, and in France with La Poste. You can see expected delivery times here.
If I pre-order, can I change or cancel my order?
Though the bikes have been completed at the factory, we understand the uncertainty around the delivery timeframe. If you pre-order a bike then later decide you cannot wait, just get in touch and we will issue a full refund. Credit/ debit card refunds may take up to 10 days to re-appear in your bank account.